Once the order is placed and payment is completed, server deployment will begin. After it’s finished, you will receive an activation email containing all the necessary details to access your server.
To connect using your Android device, follow the steps below:
STEP 1:
Open the Google Play Store and search for the Remote Desktop app by Microsoft.
STEP 2:
Click Install, and once the download is complete, open the application. Tap the + icon and select the Add PC option to add your server to the connections list.
STEP 3:
In the PC name field, enter the IP address of your new server from the activation email in this format: x.x.x.x:13389, where x represents the server’s IP address. Be sure to include the port number after the IP.
Click on the drop-down menu just below and select the Add user account option.
STEP 4:
Enter your credentials from the activation email and click Save.
Please note: This is where spaces can accidentally be included in the username or password fields. Be sure to carefully select and copy your credentials from the activation email, ensuring no extra spaces are copied.
STEP 5:
Click Save again in the top right corner. You should now see your server added to the list.
Tap on the server and if everything is set up correctly, you will get a prompt.
STEP 7:
Check the box for Never ask again for connections to this PC and click CONNECT.
STEP 8:
You should now be successfully connected and can see your server’s desktop.
